How to check my order status?

Please log in your LEADER ACCESSORIES account and visit "My orders" to check the order status.

Normally, it will take 1-2 working days to prepare your order. We will email you with tracking number when it is shipped out.

Note: Due to the influence of COVID-19 epidemic, there is a shortage of global transport resource which may delay your order for several days.

Why i did not get a confirmed email about my order?

A confirmation email will be sent within 24 hours after payment is completed.We recommend checking your Junk/Spam mail folder as well. :)

Also, you can check your order status via clicking "My orders", as we will update an order tracking info there after the order being shipped out.

How to change or modify billing address?

We're sorry that the billing address can't be edited once payment info is submitted.

*Note: The billing address won't affect the shipment of your order. If you already paid but want to change it, you may cancel the current order then repurchase.

Can I change or modify my order/shipment address?

Modifying shipping address:

1. For unshipped orders, please CONTACT US and send us the new shipment address.

2. For already shipped orders, the shipping address CANNOT be changed.

Changing colors/sizes:

1. For unshipped orders, you may CONTACT US for changing colors/sizes.

3. For shipped orders, the colors/sizes cannot be edited. We recommend that you apply for a return after you receive the order.

How do I cancel my order?

We process orders quickly, so we’ll do our best to help you with any changes or cancellations before your order starts making moves. Please CONTACT US as soon as possible if you want to cancel the order.

*Note: We're not able to cancel an order that has been shipped. We recommend you do a return for a refund with our return label.

How do I add a discount or promotion code?

Have a discount? Awesome! You can add it to your order when moving through checkout. There will be a box on the right side of the screen above your order’s subtotal. Enter the code and your total will reflect the new amount.

Why isn't my discount code working?

Trouble with discount codes is commonly caused by expiration dates or what’s in your shopping cart. Double check if the code you received has any restrictions, like a price hurdle or expiration date. Discount codes are also only applicable to "discountable" items.

Code still not working? CONTACT US and we can help troubleshoot from there!

Why is my order taking longer to process than normal?

It typically takes 1-2 days to process your order. If your package exceeds the standard processing period, it's normally due to the fact that a particular item(s) requires a longer processing time.

If you wish to receive the other items in your order ASAP, you can also CONTACT US to assist with issuing a separate shipment.

How long does it take my order to arrive? Can it be expedited?

We're sorry to tell you that we don't offer a expedited shipping option.We offer Standard Shipping (3-10 business days).Usually the package will be delivered in a week. Very quick!

Once the order has shipped, we will email your tracking number and tracking website.We are not responsible for delays caused by the customs department in your country.


How long will the order take to arrive?

  • Processing Time: 1-2 Business Days
  • Delivery Time: 2-6 Business Days

Normally it takes 1-2 working days to process the order.Once your order is shipped out, there will be an email sent out regarding tracking info for your order, you can track the order status in "My orders".

For specific shipping time and shipping cost, it can be checked via Shipping info.

Due to the influence of COVID-19 epidemic now, your order may be delayed for several days before delivery, please wait in patience.

Why does the tracking service shows that the package has been delivered, but I did not receive anything?

Apologize about this inconvenience, package might be delivered to your mail box or signed by your neighbors, please have a check first.

If no result, kindly contact the shipping courier to check for more details.

What happens if I am not at home when my package arrives?

If you were not at home when the shipping company delivers your order, you can ask your family or friends to sign for it if possible. Or you can contact the shipping company to arrange delivery when you are available.

Why was my package returned?

Apologize about this inconvenience, it may be caused by wrong or incomplete address, invalid phone number or other reasons.Would you please contact the shipping courier to check for more details first?

For more information, you may CONTACT US.

Why was my order divided into two or more packages?

Hi, we will do partial shipping for your order in the following conditions:

1) Items are from different warehouses.

2) Different preparing time for items.

3) Weight limit of custom or courier, to avoid extra fee.

Note: partial shipping will not charge you extra fee.

I order 2 items, but only receive 1 package.

It's becaused your order might be splitted into several packages. The others are on the way to you.

Why didn't I get an email about my order being shipped?

Normally, an email with tracking number will be sent to your account email address after the order is shipped out in 24 hours.

If you did not receive the email:

1. Please visit "My Orders" to check the order status, it could be still in processing.

2. Please check if you loged in the correct Leader Accessories account, the email is sent to the registered email address.

3. Please check your junk emails and if your email address shielded our email.

4. Still couldn't find it? You may CONTACT US for more information.

Where do you ship from?

We have several warehouses located in CA,WI. Typically, we will ship your packages from the nearest warehouse that has your items in stock.

Please note: In the event, your items are stocked in different warehouses, your order may be shipped in separate packages.

For specific shipping time and shipping cost, it can be checked via Shipping info.


What is your return policy?

We accept return within 30 days of receipt for most items in new condition. Please check here for more details: Return policy.

Can I exchange the item I received for other size/color?

Yes, we accept exchange within 30 days of receipt for most items in new condition. Kindly suggest you to contact manual service for exchange details if necessary.

Note: Item ID or Item sku is needed. (You can find the sku number at the description of the item)

What if I received a defective/wrong item?

We sincerely apologize for the inconvenience!
You may CONTACT US for a refund or a reshipment.

Note: The order number is needed. Please also submit photos of the defective/wrong item(s) you received.

How do I return items?

Sorry that our products did not meet your expection. Please CONTACT US and tell us which items you want to return.

Note: Item ID or Item sku is needed, so that our agent can process your return request and offer the return address for you.

Can I get full refund for the return?

We will offer a full refund for all eligible items, excluding shipping fees, shipping guarantees.Coupon codes and points will not be refunded as they do not carry monetary value.

When can I expect my refund?

It will take up to 7 days to process your refund or exchange request after we receive your package.

Why is my item missing?

Sorry for this, maybe your order was shipped out in different packages separately, you can check details via "My orders".

If not, please contact our manual service for more help.

Note: here are some info needed:

1. pictures of the whole outer package including shipping label and all items you received.

2. SKU or item id of missing item

What if I received an item not as described?

We do apologize for the inconvenience, kindly suggest you to contact manual service to check for details if necessary.

Note: here are some info needed:

1. picture of the different parts about the item

2. Item ID or Item sku of the item. (You can find the sku number at the description of the item)

Why was my refund amount incorrect?

Hi, we will offer a refund of actual price on all items you returned.

Note: Original shipping fee and shipping guarantee are non-refundable.


How to clean my boat cover?


  1. Spray down your boat cover with lukewarm water using the nozzle on your garden hose. While the cover is on top of your boat, start at the top and move left to right down the right side. Then repeat on the left. This should help get rid of a lot of the salt if your boat is exposed to seawater.
  2. Take the cover off your boat and lay it open on the ground with the side that's normally exposed to the air face up. Brush the cover with your push broom, starting at the left edge and moving to the right edge. This will remove any remaining large debris. You may need someone to stand on one edge of the cover so it doesn't roll up when you try to brush it.
  3. Fill your bucket to its halfway point with water and pour in a quarter cup of a gentle soap. Do not use a detergent, since it can damage your cover's waterproofing. Stir the solution and dip your sponge in it. Use the sponge to dab any areas of your cover that are stained. Let it set for 10 minutes.
  4. Scrub your cover with your scrub brush using a circular motion until all of the stains are removed. 5-Rinse your boat cover with the hose using the method in Step 1. Then let it air dry.


How to assemble my bimini top?

Will you restock sold-out items?

We do apologize for the inconvenience.

If an item is marked as “Sold Out” and it isn't restocked within 2 weeks, it is likely to be removed from our online store.